State Farm® Insurance Agent Jeremy Walser
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
dawn F
June 6, 2024
5
out of
5
rating by dawn F
"Elana was very friendly, efficient and most of all patient with me and handled what I needed help with in a quick timely manner. Thank you again Elana!!!"
We responded:
"Hi Dawn, thank you for taking a moment to leave this review for Elana. We strive as an office to be all those things daily, friendly, efficient and definitely patient, especially these days. Thanks again. Jeremy"
Justin Browne
April 22, 2024
5
out of
5
rating by Justin Browne
"Elana was very helpful with walking me through the coverage options and letting me know how I would be covered."
We responded:
"Hi Justin, Thank you for taking time to leave this review for Elana. We always try to make sure customers understand their options and their coverage, and Elana is very good at it. Thanks again. Jeremy"
Martha R
April 5, 2024
5
out of
5
rating by Martha R
"Elana has the best customer service, any time I need to change something in my policy she does it immediately. She is great!!"
We responded:
"Hi Martha, Thank you so much for taking time to leave this review and you are right Elana is great! thanks again. Jeremy"
Angela Zeferino
March 20, 2024
5
out of
5
rating by Angela Zeferino
"Elana Swanson!! I can’t say enough about this young lady. Everytime I speak to her no matter the mood I’m in she stays consistent with her great customer service skills. She understands me don’t know how but she is always amazing and somehow always fixes the problem and I stay with the company. She knows how to problem solve and she so customer focused👏🏽👏🏽👏🏽👏🏽 I just love her! She is a blessing to this company . I did not start the call in a nice way but she made the experience amazing. Thank you Elana🙏🏿 AK"
halley morabito
March 7, 2024
5
out of
5
rating by halley morabito
"Needed a quote for homeowners insurance for my mortgage company and Elana was quick and efficient. We appreciated it. Buying a home is hard work and Elana made this step so much easier. Thanks !"
We responded:
"Hi Halley. Thank you for taking time to leave a review for Elana. Elana is always efficient, friendly, and professional. I'm thrilled she could makes this step easy for you. Jeremy"
gunner wolf
February 8, 2024
5
out of
5
rating by gunner wolf
"Stephany was so nice and friendly as she answered all questions I had. She made the entire process very easy, quick & understandable!"
We responded:
"Hey Gunner. Good to hear from you. Thank you for taking the time to leave a review for Steph, she’s awesome! We talk about being efficient all the time and Stephany exemplifies that. Thank you! Jeremy "
John Chan
December 15, 2023
5
out of
5
rating by John Chan
"My experience with Elana was to get quotes on my Home & Auto Insurance. She was very professional & polite. She put up with my poor hearing & obtained all the info needed. She’s the type of person I would hire if was still in the workforce. I soundly applaud her for excellent customer service."
We responded:
"Hi John, thank you for taking time to leave a review for Elana. She is indeed both professional and polite and I’m very lucky to have her on my team! Thanks again. Jeremy "
Lisa Martinez
December 15, 2023
5
out of
5
rating by Lisa Martinez
"I had several questions about my insurance policy. Elana was able to answer all of my questions and my insurance rate is great."
We responded:
"Hi Lisa , thank you for taking the time to leave Elana a review. I’m so happy we were able to help you. Thank you. Jeremy "
Anabel Carillo
December 7, 2023
5
out of
5
rating by Anabel Carillo
"I have been dealing with a very complicated insurance claim and Elana Swanson has been outstanding. She is extremely empathetic, and she has gone above and beyond to help with this claim. I don't think I could figure this out without her help!"
We responded:
"Hi Anabel, thank you so much for leaving this review for Elana. We work diligently to make a positive impression on our customers, and Elana does that daily. Thanks again for taking a moment of time to leave this review. Jeremy"
Sergio Ortez
November 8, 2023
1
out of
5
rating by Sergio Ortez
"You look for insurance to be secure and avoid stress. guess what? they give you more problems than the ones they resolve."
We responded:
"Hi Sergio, call me, i'd like to talk to you about your situation. 702-367-1991. Jeremy "
Chuck Duddy
October 27, 2023
5
out of
5
rating by Chuck Duddy
"Alana Swanson was very helpful in helping me with an insurancwe policy for my RV."
We responded:
"Hi Chuck, thank you for taking time to leave Elana this review. We strive to be as helpful as possible with our customers, and Elana does this daily. Thanks again. Jeremy"
Alex Carrillo
October 17, 2023
5
out of
5
rating by Alex Carrillo
"I've had the pleasure of working with Elana at State Farm. She was able to process a payment for me and was very friendly. This is why we all need a good local agent with a great team. Your office always takes great care of me!"
We responded:
"Hey Alex, thank you so much for taking time to leave a review. We pride ourselves on education and transparency and Brittany is a great ambassador for my agency. We are looking forward to working with you as well! Jeremy"
Adrienne Riley
October 15, 2023
5
out of
5
rating by Adrienne Riley
"I had a situation I needed help with today and I spoke with Sofia at Jeremy Walser’s office. I cannot explain what a dynamic woman she is! She answered all my questions thoroughly and handled my situation so well, I’m good to go! She was fast too!! Thank you Sofia. For your professionalism, your kindness, and your personality! So hilariously awesome!"
We responded:
"Adrienne!! Thank you SO much for this review!! Sofia works very hard to ensure all customers are treated like family!! Thank you for taking time to leave her this review. Professionalism, kindness and personality definitely describe Sofia."
Alan Towers
October 14, 2023
5
out of
5
rating by Alan Towers
"Spoke with Stephany , she was able to help me today and answered all my questions."
We responded:
"Alan, thanks for taking time to leave this review. Jeremy "
Chava Villagomez
October 13, 2023
5
out of
5
rating by Chava Villagomez
"Maria is super helpful super respectful. Called in on a confusion I had and she explained it so well. I appreciate the help with Maria"
We responded:
"Chava, thank you for taking time to leave a review for Maria, and you are right, she is super! Helpful and respectful is what we are all about. Thanks again. Jeremy "
Jordan Brown
September 15, 2023
5
out of
5
rating by Jordan Brown
"Elana was great. She was very helpful and made the process of getting my insurance switched over very easy. Highly recommend."
We responded:
"Hi Jordan. Thank you for leaving this review for Elana. HELPFUL, is exactly what Elana is. Thanks again, for taking time to leave this review. Jeremy"
maren
August 4, 2023
5
out of
5
rating by maren
"Elana is always so pleasant every time I call! Other companies could take some customer service classes from her! I can feel her smiling from the phone! Jeremy is always so kind and helpful as well! I’m never switching!!"
We responded:
"Hi Maren, Thank you for taking time to leave Elana this review. Elana is just like that in person, smiling and energetic. We work diligently to ensure our customer service is a priority, daily. Thank you! Jeremy "
Roxanna De La Torre
July 26, 2023
5
out of
5
rating by Roxanna De La Torre
"Maria was super helpful and kind. She went above and beyond to help me, She knew exactly what to do to help me. She was very helpful and professional. Lots of thanks to her for all the help!!"
We responded:
"Hi Roxanna!! Thank you so much for taking time to leave this review for Maria. We strive daily to find ways to go above and beyond, and Maria is exactly that; helpful and professional. Thank you for taking a moment. Jeremy"
Rafael Castillo
July 26, 2023
5
out of
5
rating by Rafael Castillo
"Maria handle my account professional and quick! She Was able to answer all questions and address all my concerns!"
We responded:
"Hi Rafael, Thanks for taking a moment to leave a quick review about your experience with Maria. Efficient and Professional is Maria, she has a ton of experience which really helps. Thank again. Jeremy"
James Haro
June 27, 2023
5
out of
5
rating by James Haro
"Elana was very polite and super helpful. 5 stars 🌟 all around!"
We responded:
"Hi James, thanks for taking time to post this review. We appreciate it. Jeremy"
George Cartwright
June 22, 2023
5
out of
5
rating by George Cartwright
"Jeremy Walser and his entire team are top notch ! They are professional, quick to respond and extremely thorough. It’s the reason State Farm has handled all my insurance needs for almost 30 years now."
We responded:
"George, thank you for taking the time to leave us a review. We have worked hard to ensure we treat all customers new and tenured with professionalism, and thoroughness. Its been my pleasure working with you for all these years. Thanks again. Jeremy"
Elena
June 21, 2023
5
out of
5
rating by Elena
"Today I spoke with Elana on the phone. She was very nice. She help me figure out my problem and showed her professional skills. I am happy customer. State Farm agents are always very friendly and helpful. Glad that I choose right insurance company for my car. Thank you Elana!"
We responded:
"Hi Elena, Thank you SOO much for leaving a review for Elana. I appreciate your time. Elana is SUPER nice, professional, and helpful. We work hard to make sure all our customers feel satisfied with our service. Thanks again. Jeremy"
Iris Reed
June 21, 2023
5
out of
5
rating by Iris Reed
"I want to thank Account Manager, Elana Swanson for helping me. This was my first time getting business insurance and I did not know what I needed. Elana made the process easy. She was very patient and thorough. She made sure that I understood certain items on the policy, which I appreciate. If you need insurance, and you want excellent service, contact Elana."
We responded:
"Hi Iris, thank you for taking time to leave a review for Elana. She is both that, patient and thorough. We strive to ensure all our customers understand their policies and what coverages that are available to them. Thanks again. Jeremy"
Marco Rangel
June 5, 2023
5
out of
5
rating by Marco Rangel
"Elena was very helpful and promptly."
We responded:
"Hi Marco, thank you for taking a moment to leave this review for Brenda. We always do our best to get you the best deal and the right coverage. Jeremy"
Lauren Sancer
June 2, 2023
5
out of
5
rating by Lauren Sancer
"Elena is fantastic she always gets my insurance needs met."
We responded:
"Hey Lauren, thank you so much for taking a moment to leave Elana this review. Fantastic is exactly how i would describe Elana too!! Thanks again. Jeremy"